Terms of Use

1. Who we are

DAZO Player is offered by ELIRA VESPERA TAROT E ENERGIA LTDA, Brazilian company registration (CNPJ) 54.810.385/0001-81, with registered office at Rua Flávio Marques Lisboa, 511, Barreiro, Belo Horizonte – MG, CEP 30640-050, Brazil (“DAZO”, “we”). This information appears here and in the website footer, as required by Brazilian Decree 7.962/2013.

Contact us at support@dazoplayer.app (support) or privacy@dazoplayer.app (personal data). We usually reply within 5 business days.

2. DAZO is only a player

DAZO Player is only a player. It doesn’t come with channels, movies or shows. It plays the IPTV playlist that you already have and add to it. DAZO:

• does not provide, host, recommend or sell playlists, channels, movies, shows or any content;
• does not come with any preloaded playlist, address or link;
• has no relationship with any broadcaster, IPTV provider or streaming service;
• does not alter, record or redistribute what your playlist streams.

Premium unlocks features of the app (such as watching the movies and shows in your playlist, having more playlists and profiles and using the account on more devices). It never unlocks channels or content: everything on the screen comes from the playlist you added.

3. Your playlist and your responsibility

You are the one who adds the playlist and you are solely responsible for it. By using DAZO, you declare that:

• you obtained the playlist lawfully, from a provider that has the right to transmit that content;
• you are authorized to watch what the playlist carries, where you are;
• you will not use DAZO to play, record or redistribute content without authorization.

DAZO cannot see your playlist (it stays only on your TV), does not analyze it and is not responsible for what your provider transmits. If we receive a substantiated report of unlawful use linked to a DAZO account, we may ask for clarification, suspend or close the account and, where the law requires, cooperate with the authorities. Reports: support@dazoplayer.app.

4. Who can use it

To create a DAZO account and pay for Premium you must be 18 or older and legally able to enter into a contract. By creating the account, you declare that you are an adult.

Children and teenagers use DAZO only through the Kids profile, created and managed by the responsible adult inside the TV. The Kids profile is stored only on the device: DAZO does not create accounts for children, does not collect children’s data and does not send anything from the Kids profile to the server. The parents' password (PIN) that protects the profiles also stays only on the TV.

5. The DAZO account

The account is identified by your e-mail and protected by a password of at least 8 characters. It is personal: keep the password, do not pass it on and let us know if you suspect misuse. You can change the password and the e-mail, see and disconnect the devices linked to the account and delete the account at any time in My account on the website (dazoplayer.app/en/account) or through dazoplayer.app/en/delete-account.

The same account works in the app and on the website. The account’s Premium works on up to 5 devices at the same time; to use a 6th, you disconnect one of the five.

We may close an account that violates these Terms, after notifying you by e-mail, except where the law or the seriousness of the case requires immediate action. You keep the rights the law guarantees you.

6. Free plan and Premium

The free plan requires no account or payment and includes live TV with the program guide, 1 playlist, your profile and the Kids profile. It does not depend on our server and keeps working even without an internet connection between the TV and us.

Premium is optional and unlocks the app’s extra features, described on the website and in the app at the time of purchase. It is linked to your DAZO account: when you sign in with the same account on another TV of yours, Premium comes along, within the device limit.

7. Prices and ways to pay

The current prices are shown on the website and in the app before you pay, in Brazilian reais in Brazil and in US dollars outside Brazil, including the taxes the law requires. A price can only change for future periods, with at least 30 days' notice by e-mail; the period already paid does not change.

You can pay in three ways:

• On the website, by credit card: yearly Premium is a subscription that renews by itself every year, with 7 free days once per account. Before each renewal you receive a reminder by e-mail. Cancel whenever you want in My account: Premium continues until the end of the period already paid and there is no new charge.
• On the website, with Pix: yearly Premium is a one-time payment for 1 year, with no trial and no automatic renewal. We e-mail you 7 days before it expires, and you renew for 1 more year if you want.
• On the website, lifetime Premium: a one-time payment, by card or Pix, with no renewal and no expiry (see section 10).
• On the TV, through Google Play or Amazon: the purchase, renewal, cancellation and refund follow the store’s rules, and the store also collects taxes where the law requires.

Payments on the website are processed by Stripe, on a secure page of theirs. DAZO neither sees nor stores your card details: only the receipt (date, plan, amount and currency) and a payment identifier are kept.

8. The 7 free days

The 7-day trial applies only to yearly Premium paid by card on the website, once per account. During the trial you use Premium without paying. If you do not cancel by the end of the 7 days, the first charge for the year is made to the card provided, for the amount shown before you started. At the start of the trial you receive an e-mail with the date of the first charge; cancelling before that date costs nothing.

9. Renewal, cancellation, withdrawal and refunds

• Cancelling the renewal: at any time, in My account (website) or in the store where you paid. Premium continues until the end of the paid period.
• Withdrawing from a purchase made on the website: you have 7 days from the payment to withdraw and get everything back, the same way you paid (Brazilian Consumer Code, art. 49). Just tap Cancel this purchase in My account; Premium leaves the account right away and the refund is requested at the same moment.
• Store purchases: the refund request is made in the store (Google Play or Amazon). In Brazil, the 7-day right of withdrawal also applies to those purchases.
• Switching from yearly to lifetime: when you pay for lifetime, the website’s yearly subscription is cancelled right away, with no new charge.

The details are on the Cancellation and Refunds page (dazoplayer.app/en/refunds), which is part of these Terms.

10. What “lifetime” means

Lifetime Premium means Premium for as long as DAZO Player is offered, with no further charges. If one day DAZO Player stops being offered, we will notify you by e-mail at least 90 days in advance and offer you, at your choice, migration to an equivalent product or a refund proportional to the time used, calculated on the price paid, taking 3 years as the reference period.

11. Permitted and prohibited use

You may install DAZO Player on your devices (TV, TV box or stick with Android TV, Google TV or Fire TV) for personal and family use. It is not permitted to:

• use DAZO to violate third-party rights or the law;
• try to bypass Premium, the device limit or any protection of the app;
• copy, modify, decompile, resell or redistribute the app or parts of it;
• interfere with the operation of the service, the website or the server;
• use someone else’s account or share yours with people who do not live with you.

12. Availability and changes to the service

We work to keep DAZO running well, but we do not guarantee that it works with every playlist, provider, format or device, or that it is available without interruption: playback depends on your playlist, your provider and your internet connection. The free plan never depends on our server. If the server is down, Premium that has already been confirmed keeps working on the TV for a few days, until the next check.

We may improve, change or remove features. Changes that significantly reduce what you paid for will be announced by e-mail in advance, and you will be able to cancel with a proportional refund of the unused period.

13. Intellectual property

The DAZO Player app, the website, the brand, the logo and the texts belong to DAZO or are licensed to it. You receive a personal, limited and non-exclusive license to use the app under these Terms. The content of your playlist belongs to third parties and is governed by your provider’s rules.

14. Liability

DAZO is responsible for the app, the website and the account, within the limits of the law. DAZO is not responsible for the content, quality or legality of the playlists and providers you choose, nor for failures of your internet connection, your TV or the stores. Nothing in these Terms excludes or limits rights that the Brazilian Consumer Code and the laws of your country guarantee and that cannot be waived by contract.

15. Privacy

How we handle your data is in the Privacy Policy (dazoplayer.app/en/privacy), which is part of these Terms. In short: the IPTV playlist, the profiles, the PIN and the history stay only on your TV; only the e-mail, the password (protected), the language, the country, the name (if you want), the plan, the devices, the receipts and the access logs the law requires go to the account. Legal basis: Brazilian data protection law (LGPD), art. 7, V (performance of the contract). We process only the minimum needed for the app to work.

16. Changes to these Terms

Each version of these Terms has a number and a date. If they change, we announce it on the website, in the app and by e-mail before the change takes effect, and we ask for your acceptance again the next time you access the website or the app. The acceptance is recorded in your account with the version and the date. If you do not agree with the new version, you can close the account; what has already been paid follows the cancellation and refund rules.

17. Governing law and venue

These Terms are governed by the laws of Brazil, in particular the Consumer Code, Decree 7.962/2013, the General Data Protection Law (LGPD) and the Internet Civil Rights Framework (Marco Civil). For people in Brazil, the venue is that of your home. You can also use consumidor.gov.br and the consumer protection agencies (Procons). If you are in another country, the mandatory rights of your local law continue to apply to you.

18. Contact us

Questions about these Terms, the app or the account: support@dazoplayer.app. Personal data: privacy@dazoplayer.app. We usually reply within 5 business days. To delete the account: dazoplayer.app/en/delete-account.